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FAQ

Our estimated shipping time is 7-21 business days. A shipping confirmation email with the tracking information will be sent to you as soon as your order is shipped. 

All orders will be dispatched from our warehouse within 3 business days. Please allow up to 6 days during peak seasons. Learn more by going to our Shipping Policy.

You may track your order by visiting this link: https://mycleanoral.com/apps/parcelpanel

Orders information generally becomes available 48 to 72 hours after you place the order.

Yes you can! We accept all major credit/debit card payments.

Order changes, cancellations, shipping address update, and other changes need to be done within 24 hours upon placing the order. You can send us an email at support@mycleanoral.com or write us here for any requests.

If you receive a defective item, please send us an email at support@mycleanoral.com with a picture of the product so our Customer Service Team can assist you.

Please refer to our Refund Policy by clicking here.

Please send us an email at support@mycleanoral.com or contact us on this page and we will get back to you as quick as we can!

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